Q1: How Can I Get a Fast and Accurate Quote?
A1: To receive a fast and accurate quote, kindly provide the following details:
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Bag Dimensions: Length, width, and thickness (one side or both sides).
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Material: Specify the material type (e.g., PET, Kraft, plastic, etc.).
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Bag Style: Type of bag (three-side seal, back seal, side gusset, stand-up pouch with or without zipper, padded, etc.).
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Printing Colors: The number of colors to be printed on the pouch.
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Quantity: The number of units you plan to order.
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Design or Sample: If possible, please share the design or image of the pouch you want. Samples are also helpful.
Q2: Can You Design the Packaging for Us?
A2: Yes! Our design team specializes in creating custom plastic packaging. Share your design ideas, and we'll help bring them to life, whether it’s a simple logo or a complex design. We will ensure your packaging represents your brand and product perfectly.
Q3: Can I Get Samples?
A3: Yes, we offer samples under the following conditions:
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Blank Samples: If the pouch is blank and we have stock, we can provide free samples. Shipping costs will be covered by you.
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Custom Samples: If you need a sample with your custom logo, you’ll need to pay for the setup fee (printing plate fee) and shipping costs.
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Once payment is confirmed, we'll prepare the sample. Please provide your complete shipping address (name, phone, postal code, city, and country) to avoid delays.
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If you don’t have an account with DHL, FedEx, TNT, or UPS for shipping, we accept PayPal for the shipping fees.
Q4: Do You Provide Eco-Friendly Options?
Yes, we offer eco-conscious materials for your packaging needs. Our bags are made with materials that ensure durability and moisture resistance, while also reducing environmental impact. We are committed to providing sustainable packaging solutions that align with your business's sustainability goals, such as recyclable or biodegradable options.
Q5: What Are The Payment Options Available For My Custom Order?
We offer a range of convenient payment methods to suit your preferences, including T/T, PayPal, Credit Card, Alipay, and Escrow. To begin production, we require a 30% deposit, with the remaining 70% balance due before shipment. This payment structure ensures a smooth and secure transaction process, giving you flexibility and confidence throughout your order.
Q6: What Shipping Methods Do You Use For Your Products?
We offer various shipping methods to meet your needs and budget:
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By Express: Delivery within 3-5 days, with door-to-door service for fast and convenient shipping (DHL, FedEx, UPS, etc.).
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By Air: Delivery within 5-7 days, with port-to-port service for quicker international shipments.
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By Sea: Delivery within 15-45 days, ideal for bulk shipments at a more economical rate, with port-to-port service.